The Cisco Headset 500 Series – Professional range of headsets designed for Cisco IP Phones and soft clients

Cisco, Professional range of headsets designed for Cisco IP Phones and soft clients.

Great audio isn’t just for audiophiles anymore. The Cisco Headset 500 Series offers a full range of wired and wireless models with deep integrations with Cisco devices and clients for easy setup and effortless administration. Enjoy outstanding audio performance and powerful noise isolation in a lightweight form factor, with the flexibility you need to stay productive in open work environments.

The Cisco Headset 500 Series 

The Cisco Headset 500 Series is a professional range of headsets designed for Cisco IP Phones and soft clients.Shop Now
These headsets are optimized for workers in open work spaces so they can be more productive with vibrant audio, powerful noise isolation and exceptional comfort.

Compare Cisco 500 Series headset models

Product Overview

The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces. Now users can stay
focused in noisy environments with rich sound, exceptional comfort, and proven reliability. This wired series of
headsets (Figure 1) offers a lightweight form factor that is comfortable to wear, even for an entire workday. It’s
designed for workers who spend a lot of time collaborating in contact centers and open workspaces.

The Cisco Headset 500 Series offers:

● Premium sound in a sleek form factor
● Powerful noise isolation with unidirectional microphones that are designed to hone in on the user’s voice and simultaneously minimize background noise
● Proven reliability: These headsets support Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients
● Lightweight comfort that is ideal for extended wear


Use the Cisco Headset 500 Series with the USB headset adapter for an enhanced experience, including automatic
software upgrades, in-call presence indicator, and audio customizations that allow you to adjust how you hear the
far end and how they hear you

Warranty Information

The Cisco Headset 500 Series has a 2-year limited liability warranty.


Woman using wired headset at DX80

Vibrant audio

Experience bold sound while listening to music or during meetings, and be heard

loud and clear with unidirectional microphones that hone in on your voice.

Man standing at desk with headset

Stay productive

Maintain focus in busy open work environments with exceptional noise isolation in a

sleek form factor for all-day comfort.A range of wired and wireless models in

single and dual earpiece configurations offers the perfect fit for any user.

Headset and IP phone

A magical experience

Get up and running with an easy and intuitive setup experience. Automatic

software upgrades, diagnostics, and metrics help make device management easier for IT.

Man walking with coffee wearing headset

Work where you want

Wireless models offer crystal-clear sound over a DECT connection with a range exceeding

300 feet from the base. Optional multibase allows switching between up to four audio

devices with USB or Bluetooth.

Woman at desk wearing headset

Proven reliability

Say goodbye to compatibility issues. Cisco headsets are designed with deep

integrations for Cisco IP phones, Webex DX80, Jabber, Webex Meetings, and

Webex Teams and offer a single-panel administration experience for IT.

Cisco Headset 500 Series DATA SHEET

Cisco Headset 531 and Cisco Headset 532 USER GUIDE

Cisco Headset 531 and Cisco Headset 532 with Cisco USB Adapter USER GUIDE