Huddle Rooms and Cloud Videoconferencing

huddle-room banner

Make Your Business More Productive, with Huddle Room Equipment, Products and Software

If you haven’t been seeing the productivity you want out of your employees and your business as a whole, consider that the layout and design of your office space might be to blame. In recent years, many companies have started trying to innovate their office designs to pursue the look and feel of a modern office.

In many cases, this idea of a ‘modern office’ results in an open concept design where most employees work side by side or across from one another, clustered together in one big main room. Maybe there are a few standalone offices for senior members of the staff, or a few conference rooms for meetings, job interviews and the like. For the most part, though, the office is designed as an open floor plan.

The Problems with the Modern Office Layout

There are two core problems with this kind of office design, and you can solve both of them (at least partially) by investing in huddle room equipment for your business.

The first issue is that open workspaces, while they can drive collaboration and promote a teamwork mentality, can also create loud, distracting environments where very little actual ‘work’ gets done. There is too much chaos and not enough direction.

The second issue, meanwhile, is that the office’s open concept design means that there aren’t many other rooms for team meetings or collaboration sessions. There are a couple of larger conference rooms or boardrooms, but those are intended for more important meetings—not for gatherings of smaller teams or segmented departments.


The Benefits of Using Huddle Room Equipment

Investing in huddle room products is an effective way of reversing these negative impacts of an open concept office. Huddle rooms are smaller rooms in an office space that act as less formal conference rooms. They are maybe the size of a traditional office but come equipped with key electronics and software to allow for video conferencing, Power Point presentations, idea brainstorming and more. Best of all, the size of these rooms makes them perfect for smaller group meetings.

Having huddle room equipment and software in your office helps restore the sense of collaboration often lost amidst the madness of an open floor plan office. When your individual teams can regularly go into smaller rooms to have meetings or conversations, it removes some of the noise and chaos from the central work area. It also keeps the conference rooms and boardrooms open, available for larger gatherings.

Because huddle rooms are smaller than standard conference rooms, they cost less to outfit with key technology and software products. As a result, turning three or four smaller rooms or offices throughout your workspace into huddle rooms might be more affordable than you realise.

At eVideo Communications, we specialise in huddle room equipment and huddle room software in Australia. We can help you design and implement a huddle room strategy in your office. We predict you will start noticing the benefits right away.

To start collaborating with the eVideo team, call us today on 1800 111 387

Polycom EagleEye Director II

Get ready for your close-up with the only smart camera that makes every videoconference a true face-to-face experience.

Today, more people than ever are using video as a way to communicate across the globe.  Traditionally, conference rooms have been equipped with one camera at the front of the room.  While this allows people to still communicate and enjoy many of the benefits that video technology brings, there are some limitations for users.  Using the camera in the front of the room requires a person to operate the remote control in order to be seen up close.  IT teams often set camera presets to help users, but this is often overwhelming, frustrating and time consuming to most average users.  Because of this, most people will leave the camera view as-is when the enter the room.  Depending on the size of the room, this can leave a long bowling alley view for the other participants on the call.  It makes it hard for them to see who is in the room and they cannot pick up on critical body language and nonverbal cues of the presenter.  Many times, there is a need for a presenter to walk around to a white board but unless someone is familiar with operating the remote control, there will be a limited view for the participants on video

eagleeye director2

New technology has emerged that automatically finds faces and frames everyone in the room.  No one needs to use a remote control or do anything out of the ordinary.  People simply walk in and work without the frustration of using technology.  As people enter the room or leave, the camera notices and will reframe everyone in the room for the best view.

Finally, there is speaker tracking technology that goes one step further from group framing.  A person can begin speaking and the camera will automatically zoom in to show them up close.  This allows people at other sites to clearly see the nonverbal cues of that speaker, making the meeting more engaging and productive.  When the active speakers stops the view returns to show the entire group before showing another active speaker if applicable.  It’s a natural meeting experience where technology doesn’t get in the way of collaboration

automatic people tracking

Automatic people-tracking technology

People simply walk in and act naturally during a meeting, EagleEye Director II does all of the heavy lifting to show people up close.

  • Eliminate manual camera operation
  • Clearly identify everyone in a room
  • Zoom in on active speaker

Intimate and inclusive meetings

Experience the benefits of video conferencing with the ability to see speakers up close for an engaging, natural meeting experience.

  • See vital nonverbal cues up close
  • Maintain context with a smaller view of the entire room while a speaker is shown up close
  • Seamlessly switches the view from speaker to speaker with TV-production quality

Intelligent data analytics analysis

The power of EagleEye Director II extends beyond the conference room door by providing powerful data analytics to measure the return on investment.

  • Monitor room usage to ensure that automated conferences are being attended and not running in empty rooms.

EagleEye Director II Datasheet

Determine Your Video Conferencing Requirements with These Questions



Integrating video conferencing into your organization is quickly becoming essential. However, a top quality video conferencing system can be expensive. Therefore, in preparation for deciding on a provider, and choosing a plan for your company, it is well advised that you define your video conferencing requirements well before you begin to draft any contracts with vendors.

The following list should help you narrow down which types of video conferencing systems and equipment you should consider adopting when moving forward with your purchase. Make sure you consult both your management and IT departments in order to cover all bases.

There are three broad areas you should take a look at with regards to your video solutions.

The first is business requirements – the direct business goals that video conferencing should be looking to facilitate.
Next, there are functional requirements; specific details such as number or users and/or overall functionality that feed back into the business goals.
The final requirements to consider are technical. This may include any limitations you have in regards to space, systems, and bandwidth. Take advantage of the deep knowledge your IT team has in these areas before moving forward. Then ask yourself the following:
What is your organization looking to achieve with video conferencing solutions?

This is first and foremost the most important question you must ask before going forward with a video conferencing solution. The wider strategy your team outlines will be a fundamental help in determining the type of video conferencing solution you choose.

What is your budget for video conferencing solutions?

Your budget should be determined by assessing how valuable the solution will be to your operations. In addition, look at where the solution will reduce costs and improve productivity i.e. travel costs, scaling knowledge, connecting remote workers etc.

How many users does your video conferencing system expect to support?

Knowing how many users your organization will have can help you with issues such as bandwidth and pricing plans. However, knowing how much you are likely to grow in the future is just as important.

Where will your users be located?

Will your users be based in the main office or will they be remote? Remember to look to align your bring-your-own-device (BYOD) strategy with the solution to make it simpler for remote workers. Also, look at how many meeting rooms you wish to convert into video conferencing suites and, of course, don’t forget to look at all of your office and subsidiary locations.

Do you have in-house IT support or will you need to outsource?

Most vendors should be able to offer you IT support, though this will be at an extra charge. If you are fortunate enough to have onsite IT staff members, they must familiarize themselves with the solution.

Cloud or on premise video conferencing?

It’s not just applications and storage that are offered from the cloud, it is now possible to dispense with expensive video network infrastructure and have video conferencing and calling delivered as a service. This option is by far the most scalable and affordable. In very few cases, organizations prefer to have on premise infrastructure deployed behind firewalls. Therefore, engage with your IT to understand the pros and cons of both environments.
When you are going to implement a video system, follow these questions and assess your business goals to find a video conferencing solution that best suits your company.

At eVideo, we have a complete range of cloud video conferencing services and a portfolio of hardware for meeting rooms systems and software for desktop and mobile devices.

To find out more visit us at   or 1800 11 387

Sydney | Melbourne | Gold Coast | Brisbane| Canberra | Adelaide| Perth


Communication – Solutions – Integration

Why Cloud Is Driving Innovation and a Must-Do for Midsize Organizations

cloud banner

Midsize organizations have an enormous opportunity to leverage cloud computing to drive innovation and improve their competitive position. Cloud computing—whether private, hybrid or public—enables organizations to be far more agile while reducing IT costs and operational expenses. In addition, cloud models enable organizations to embrace the digital transformation necessary to remain competitive in the future.



Cloud computing levels the playing field for midsize organizations. With the cloud, midsize businesses can leverage the same technologies as much larger organizations without the burden of investing in expensive data center resources and highly skilled IT personnel. Businesses in all industries are using cloud computing to support new business models. Prominent examples include Uber in transportation, Netflix in home entertainment, and Amazon in retailing.

Every company in every industry can benefit from the agility and economic advantages the cloud enables. But as the saying goes, you’ve got to be in it to win it. If your organization is not using cloud, you may not be able to embrace the digital transformation that is affecting most industries. Here are some of the key reasons why cloud is a must-do for midsize organizations:

  • Reduces costs: Cloud enables midsize organizations to reduce IT costs—if they take the time to understand the models and how to best deploy them for specific workloads and applications. In addition, costs can be more predictable, which helps midsize organizations manage their budgeting processes with greater accuracy.
  • Increases agility: Cloud models enable organizations to move much more quickly when developing new business services and mobile applications, while empowering business teams and line-of-business managers with shared resources, self-service capabilities, elastic scalability and automatic chargebacks.
  • Improves productivity: Organizations can significantly ease the burden on their internal IT teams by leveraging a public cloud deployment model or services-based models such as platform as a service, infrastructure as a service or software as a service. Instead of building infrastructure, with all the requisite expenses, training, maintenance and so on, IT teams can purchase services.
  • Reduces complexity: One of the biggest challenges with maintaining legacy data centers is that they are increasingly complex and siloed. This means they are expensive to maintain and limited in terms of supporting business agility. Shifting to a cloud model, particularly a public cloud or private cloud as a service, makes it much simpler to manage IT. It also makes it much easier to upgrade and deploy new technologies as they become available, enabling you to future-proof your organization.
  • Enables change: The world is changing whether you are ready or not. Digital transformation is real, and it must be part of your strategy no matter what your company size. Advances such as increased mobility, big data analytics, social networking and the Internet of Things are driving innovation across all industries, including yours. You can’t afford to let the world pass you by.

cloud benefits

This is a transformative time for businesses of all sizes. Technology is allowing organizations to create new business models and efficiencies—and cloud computing is at the heart of this transformation. For midsize businesses, the cloud represents an opportunity to leverage leading-edge technologies and shift to a services-based model for IT.

Making this move can make a huge difference, particularly for organizations that may not have large IT staffs or deep expertise in all of the critical areas of IT, such as storage, networking and databases. For midsize businesses, cloud computing is not just the future of IT, it is also the present. Now’s the time to get started.




The top 5 risks of delaying a move to the CLOUD


From why to why not?


MOVE OR NOTThere was a time when people were told that everything about the way they measured their world was going to change. There was a different system—a much better one—being used by pretty much everyone else on the planet; and it was time to change the country’s antiquated ways. Inches? They were going to become centimetres. Miles? A thing of the past. Everyone from school children to grandmothers prepared themselves for the change to the metric system—which never came to pass


1. Ongoing hardware costs

A data centre that cost millions to build consumes even more millions for ongoing maintenance, upgrades, power, cooling, administration, and more every year; yet, the fallacy of sunk costs often seduces managers into throwing good money after bad. Cutting the cord on costly data centers can be a painful decision to make; but in many cases, the money devoted to supporting them can be used more productively.

2. Delayed response to disruption

In a world of instant communications and viral markets, the ability to respond rapidly to unforeseen events is essential. New competitors can now spring up overnight, disrupt existing industries, and claim overwhelming market share in months. A surprising proportion of the world’s fastest growing businesses choose cloud solutions to rapidly structure, expand, and scale up operations to seize market positions before slower competitors can respond. Brands such as Pinterest, Foursquare, Etsy™, and Yelp™ all grew to become household names in months, and all of them built their businesses in the cloud. The business value of the cloud’s ability to scale up rapidly is difficult to ignore

cloud benefits

3. Barriers to beneficial mergers and acquisitions

In an environment where consolidation happens in the blink of an eye, an increasing number of organizations are being forced to deal with the challenges that mergers and acquisitions present, not the least of which are the hardware, software, and infrastructure that each organization owns. The cloud can offer a safe, efficient, and economical way to avoid disruption, while smoothly folding in new organizations.

4. Insufficient disaster preparedness

We all like to think it will never happen to us, but many organizations that host their own data centers are just one fire or flood away from a potentially irreversible business disruption. Backups help, but they only represent one part of the protection provided by an enterprise-class cloud service provider. Similar to the security issue described above, cloud hosting vendors offer recovery and fail over capabilities that most companies simply cannot match independently. Even if a system fails, a cloud provider generally can restore service quickly at another facility to ensure continuity. Few companies can afford to maintain an IT infrastructure with that level of redundancy.

5. Lagging sustainability

The pressure for organizations to reduce their environmental footprints is growing, and it’s becoming increasingly difficult for businesses to justify the heating, cooling, power, space, and resource demands of data centres when their solutions could easily live in the cloud. Cloud hosts can optimize resource consumption by virtue of greater scale, and then reduce the impact even more by spreading it across hundreds of customers. Moving on-premise solutions to the cloud is a quick and economical way to save money, while showing significant, measurable improvements in environmental sustainability.

Cloud solutions offer an average payback period of 7.1 months and 5-year average ROI of 626%, a level that few other investments can equal.


How to evaluate cloud unified communications services


This guide will help you choose cloud unified communication services that best equip employees to work from wherever they are, and on whatever device they have.

Enterprises need to extend the reach of their communications and collaboration applications and services to allow employees to be productive wherever they’re located and whatever devices they’re using. Cloud unified communications (UC) applications are an efficient means to deliver this capability; vendors, recognizing this, now offer an array of options. In this guide, we will review which UC applications are best for the cloud and outline the issues that can arise during a move to the cloud, including integration, security and enterprise support. After reading this, you’ll be in a better position to evaluate the providers of cloud unified communications products and to determine which products and services should be on your short list.

What is cloud-based UC and how does it work?

Cloud UC, also called hosted UC or UC as a service (UCaaS), is looking increasingly attractive to organizations that rely on voice, messaging, presence and collaboration to make their businesses tick.

Cloud UC offers several benefits, such as minimal acquisition costs (low capital expenditure), fast implementation and low total cost of ownership. Organizations that don’t have a healthy budget for capital investments can streamline their UC services affordably by looking to hosted UC. The flexibility and scalability to add or remove users as needed, reduced administrative effort and guaranteed service-level agreements (SLAs) all help make a move to the cloud even more attractive. A hosted UC provider also offers a level of expertise that’s difficult for smaller organizations to acquire on their own. Any good provider has valuable knowledge after dealing with many customers, with assorted situations and challenges, and can apply that knowledge to new customers to make their cloud transitions more fluid and efficient.

A UC service provider owns or leases a data center that houses the infrastructure for UC hosting. The cloud provider maintains that hardware and software, ensuring updates and patches are completed and that necessary upgrades are performed in a timely fashion. The provider also guarantees uptime through an SLA.

Customers choose one or more UC applications and pay a monthly per-user fee. The beauty of cloud-based unified communications is scalability — customers can change which applications they want to access, as well as the number of users who receive access — as business needs change. Users access cloud-based services over an Internet Protocol (IP) connection, such as the Internet, via a Web browser, and can do so from mobile devices as well as conventional notebooks or desktop computers.

best uc

What features should you look for in cloud unified communications?

Hosted UC applications include voice/telephony; unified messaging (which includes email), voice mail and faxing; presence; instant messaging (IM); conferencing (audio, video and Web); and content sharing and social tools. All of these are accessible from a single user interface, whether on the desktop or a mobile device. A provider might offer all these applications or just a subset, and allow you to choose applications or offer just a single UC package.

From a technical perspective, there’s not much of a difference in capabilities between in-house versus cloud-based UC applications, so it depends on each organization’s unique situation.The Cloud Elevates Communications Applications white paper found that companies most often deploy email, Web conferencing and voice from the cloud, followed by presence, IM and video.

Organizations that have on-premises UC can avoid rip-and-replace migrations by setting up a hybrid UC architecture, in which the organization provides some services in-house and subscribes to others. For example, voice and messaging could remain on-premises, with video and other collaborative tools used via the cloud.

UC applications, especially video and Web conferencing, consume a lot of bandwidth, and voice and video need low latency for the best quality. Organizations with wireless LANs may have to invest in more bandwidth and better coverage to support cloud-based UC. Other considerations include integration, security and enterprise support.

Cloud unified communications offers several integration options. Many UC providers enable integration of their UC system directories by implementing a customer’s Microsoft Lync, Microsoft Active Directory, IBM Sametime, or with a customer relationship management application. In this way, the organization can manage all business communications from a single interface. Some companies may want to integrate their cloud-based voice system with their accounting software to track and bill for phone calls. The ability to federate integrated applications through single sign-on is also important.

When it comes to security, cloud-based UC providers typically use a single-instance (also called private cloud) or multi-tenant architecture. In a single-instance setup, each customer has its own virtual instance, which they can integrate with on-premises applications or customize any way they like. In a multi-tenant architecture, several customers share a virtual instance of the UC software. A single-instance architecture is considered more secure and private, although multi-tenant architecture includes security measures to prevent one customer from accessing another customer’s data. Organizations that are bound to regulatory compliance or a stringent corporate security policy most likely require the single-instance option to minimize risk. In addition, because hosted UC requires connections made over IP, authentication is required and should be a standard part of every service, as well as VoIP and media encryption.

On the support front, most cloud-based UC providers are user friendly, offer 24/7/365 support, continuously monitor systems and guarantee uptime. Some providers have flexible SLA terms that support an organization’s needs during a growth stretch. For organizations that expect to grow rapidly after implementing cloud-based UC, be sure to check the SLA closely.

Bottomline considerations

When comparing UC cloud-based providers, look at the list of UC applications they offer, subscription costs, SLA terms and network access requirements, at a minimum.

Find out if the provider uses multi-tenant or private cloud to deliver UC services, which is important from a customization standpoint and, to some, a security perspective as well.

Organizations that have fully functional, on-premises UC should look for a UC partner that offers both on-premises and hosted UC, with ample integration experience to make the transition as seamless as possible.

For larger organizations that can’t find an appropriate UC application package from a single provider, choose a primary vendor, then let that company handle multiple cloud-based UC providers on your behalf and guide you through whatever interoperability issues may need to be.

For regulatory-bound companies, ensure that the cloud unified communications provider complies with applicable laws and regulations, such as GLBA, PCI DSS, HIPAA or whatever other regulatory frameworks may apply.

Finally, check out each provider’s track record. Survivability is important. How long have they been in business? What is their financial situation? Will they give you a list of references of organizations that are similar to yours?

Knowing your needs (first) and conducting thorough research (second) will give you a good sense of the best decision to make regarding cloud-based UC applications. Be aware that the market is diverse, and one provider’s offerings can differ greatly from another’s.

Phone interviews are the worst: Embracing the Video Interview

As someone who graduated in the midst of the recession, when employers had an infinite number of educated and eager candidates to choose from, I was subjected to countless interviews of all different styles—in an office, at a coffee shop, group interviews, even a scavenger hunt (that’s a whole other blog post). But the most common interviews I encountered were either by phone or video conferencing. And while phone interviews might seem like the less stressful kind, nonverbal communication goes a long way in a video interview, especially in the early stages of the hiring process.



Nonverbal communication is the combination of all the things you say when you’re not actually speaking words. Things like your gestures, facial expressions, posture and tone of voice often say more than an entire paragraph of sentences. The nonverbal cues you pick up on in a video conferencing interview versus a phone interview can mean the difference between a job offer and another Friday night spent sending out resumes.

I can remember several phone interviews in which the recruiter or hiring manager would ask a question, I would eloquently answer with a complete and succinct thought, there would be a longer-than-comfortable pause and then I’d start rambling. I totally voided the carefully crafted response I had just delivered all because I wasn’t sure if the interviewee was expecting more, taking notes or had been bored into a coma by my response.

When interviewing over video, you easily alleviate miscommunications like that. Here are the top reasons nonverbal communication in a video interview trumps phone interviews and some tips for making a great impression over video:

1) Being on the phone gives you a sort of anonymity that can lead to distraction. From checking your email to removing all the gum wrappers from the bottom of your purse, a distracted interview on either side of the table is not beneficial. When you can make eye contact with someone, it’s much easier to capture and keep their attention to show them how qualified you are for the position.

2) Smiling! People don’t want to work with a jerk. So while you may have the best strategy proposition and three years more experience than other applicants, it can be very challenging to convey happiness over the phone without an excessive use of inflection, which in turn makes you sound like a Care Bear. Facial expressions allow you to express interest and understanding of the material being presented in a genuine way that doesn’t come across as overkill.

video interviews

3) Confidence is key. So maybe you exaggerated a little on the resume that landed you the interview, but you know you’re capable and you can let this interviewer know with your impressive posture. Good posture conveys confidence, so when you’re sitting up straight during that video call, it’s that much easier to show your future employer how poised and proficient you are.

4) You control your environment! No awkward waiting rooms, no fluorescent conference room lighting—with video conferencing, candidates can meet face to face with hiring managers for the first time in a comfort zone. Plus, you can emphasize key traits of your personality that may otherwise go unnoticed. For instance, want to showcase your organizational skills? Set your video call up so your color-coded bookshelf is your backdrop. Did a quick Google search and discovered that you and your possible boss-to-be share a mutual hobby? Prop that guitar up behind you. I’m not saying that you should hang up pennants and stage the background of the call with memorabilia of his or her favorite sports team, but subtle staging can’t hurt!

Video interviews can dramatically enhance the job search from both sides of the table. Book a free trial of Cisco WebEx  with a video conferencing expert to learn more about embracing the nonverbal communication. You’ll be more engaging, enlightening and personal than you would be by phone—plus, it gives you another reason to bust out that blazer you got just for interviews. Happy job hunting!

Top 10 Considerations for Securing Private Clouds

Who’s that knocking at my door? New_Picture

If you know who’s accessing your cloud, you can head off many problems before they turn into disasters. You should  ensure easy access for your trusted users — but make it hard for everyone else. The lock on the front door of your home is there for a reason: to let the good guys in, and keep the bad guys out. But you must balance security with convenience (I know, story of your life). Deploy difficult-to-guess usernames, strong password protection (more on that later), two-factor authentication, and authorized devices to strengthen that lock.

Help the honest stay honest

Once the good guys are inside your cloud, keep them honest by identifying their roles — and by making it impossible for them to wander into places they don’t belong. Engineering has no business getting into financial systems. Finance should have very little to do with dev environments. Enforce this with role based access control, segment your cloud network appropriately, and encrypt sensitive content. Put temptation out of reach, and you’ll prevent a lot of trouble.


Passwords are still important. Really.

Now and probably forever, we’ll be dealing with passwords. So have a strong password policy. It’s really important. Enforcing the policy is paramount. Here are the 25 most common passwords of 2013, along with the change in rank from last year, according to CBS News.

OK, really? 123456? Monkey? Princess? Really? Your users must be more advanced than this. Or are they? A dictionary brute force attack is a very common way for hackers to simply walk into your cloud. Enforce a strong password policy. Really.


Scrub, scrub, scrub

Inspecting traffic that enters your cloud is essential. Use the latest technologies on the market to scrub through packets so you always know what is traveling through it. Traditional firewalls are a great start. Next-gen firewalls offer user- and application awareness as well as threat protection and content security. And even think about protecting against unknown malware attacks with sand boxing technologies.

Shut the barn door before the horse leaves

Just as you should inspect traffic coming into your cloud, you should know what’s leaving it. You may store sensitive information, such as lists of credit cards, social security numbers, or company IP. Consider data-loss prevention and database encryption, especially if you store sensitive information — yours or your customers.

Knowledge is power

Knowing where people are coming from can make protecting your cloud much easier. Think about it…if you know you will never do business with a certain country, you can simply block all IP addresses coming from or going to that country. How easy is that?

However, IP addresses happen to change all the time. To adjust for that, your enforcement points (aka firewalls) must adjust as well with intelligence from a Geolocation (geographic location) IP feed source. Make sure your firewalls support GeoIP to make the best decisions for someone to access your cloud.

Breaking Bad

Another nightmare is an attack in which your cloud is an involuntary participant of a botnet. Infected servers in your cloud can be remotely controlled by Command and Control or CnC centers (a bad guy’s command post) into sending volumes of unwanted data out to unsuspecting victims. These attacks not only cripple the victims’ networks, but they damage your company’s reputation and increase your bandwidth costs in the process. Now you are “breaking bad,” — that is, becoming the bad guy — unknowingly.

Consider Security Intelligence solutions that collect CnC addresses and deliver them to enforcement points. Now you can block evil remote commands from ever getting to the infected servers in your cloud.

Sleep like a baby private-cloud-flawed

Feeling good about your security posture might just let you sleep at night. Things like version control for hardware, software patches, and event alerts all contribute to ensuring some amount of confidence for you (and for management). A few well placed IPSs (intrusion prevention systems) integrated into your gateways can buy you critical time between when you discover a vulnerability and when you’re able to patch vulnerable systems. It’s all about having the right security posture so you can sleep like a baby.

Let’s get physical, physical (and virtual)

Building out good security policy is a long, arduous task. It takes a long time to get policies right. And once policies are solid, changing them is risky in itself. Moreover, the change control process can be difficult. So once your security policies are in
place, make sure you can share those policies between both physical and virtual infrastructures in your cloud. When spinning up a new virtual firewall, the policies should be able to match those of the physical firewalls, and all managed centrally.

Investigate the crime scene csi-investigation

There are two types of companies. Those who have been hacked, and those who have been hacked but don’t know it. Have a plan that assumes you’re always under attack. Have a plan that says if/when you are attacked, who gets the first call. Second call. Have a plan to minimize the damage.

But don’t clean up too fast. Learn how it happened while cleaning the aftermath — after an attack, keep the data, and investigate, CSI style. Learn from the attack. Investigate deeply. And fix what made you vulnerable.

Web based Video Conferencing comes of age

It wasn’t so long ago that we were in awe of telepresence — its ability to bend space and time to put people who are thousands of miles apart face-to-face instantaneously. Now that we’ve experienced the power of telepresence, we want more. We want telepresence all the time. We want it to be available and effortless to use like a mobile phone. In effect, we want telepresence to be taken to the next dimension, one that allows for high-intensity collaboration.


As with any disruptive technology, the long-term success of telepresence will hinge on its ability to innovate to meet new user demands. In the consumer realm today, people are putting up with poor-quality video and limited functionality for a free service. But enterprise users are seeing the organizational efficiencies and business process transformations that telepresence can deliver, driving the demand for more sophisticated technology.

Now, users want crystal-clear resolution, full-motion content, flexible content sharing and manipulation with annotation and white boarding, along with the ability to bring in users and content from multiple and mobile devices. Telepresence in the next dimension will no longer be about the meeting itself, but rather the intensity of the collaboration that will be paramount.

Major market shifts are coming to support high-intensity collaboration over telepresence, including:

Telepresence is increasingly dynamic. We don’t just use phones for voice conversations. Now, we exchange business cards, take pictures, and find and order lunch. Such is the same for telepresence with high-intensity collaboration; we can share, edit and distribute documents ad hoc while dialling-in a user across the globe with one touch, enabling the ultimate level of workplace collaboration. For example, with the swipe of a finger, a user can pull up a product blueprint in real-time and reposition a life-size person to another screen to work on a document or develop a presentation together.

Secure, high-quality business meetings via telepresence are taking place on a multitude of mobile and centralized devices across global locations — corporate offices, banks, military front lines and hospital bedsides. They are used for everyday team interactions as well as strategic corporate negotiations, crisis management, product development and brainstorming. This interactive meeting style is enabling users to work together in ways never before possible poised to enable limitless possibilities. When people can activate their brain’s visual, hearing and touch receptors through the power of telepresence and high-intensity collaboration, the ideation and issue-resolution process is dynamic and can take on a life of its own.

Bandwidth is perhaps the chief concern among organizations adopting a pervasive video culture. This is especially true as users want ever more sophisticated and dynamic collaboration capabilities. The challenge to be bandwidth efficient is a constant for the video industry, and we’re already seeing much progress on this front with the latest three-screen immersive systems on the market showing 20% lower bandwidth consumption over similar products.

While there’s no panacea, there is also a standard that will help. This year the codec standard H.265 has arrived. H.265 provides ubiquitous high-quality video by reducing bandwidth consumption up to 50% compared to existing technologies. During the next few years, telepresence with high-intensity collaboration will become a requirement for all users, not simply a nice-to-have. H.265, along with an intelligent network, will be the key to making it happen.

Clear forecast for telepresence in the cloud. Cloud-based telepresence services will be ubiquitous as they will be the equalizer that brings businesses of all sizes into the telepresence age. New telepresence models will continue to emerge and be deployed throughout a variety of markets and across a mixture of public, private and hybrid cloud options. For smaller businesses, a cloud-based service offers the promise of telepresence delivered with an affordable, reliable and highly secure experience.

Growing companies will appear larger than they are with telepresence capabilities but without the upfront costs, as they don’t have to invest in the infrastructure or even think about how to make it work. And cloud-based telepresence offers them the option to easily scale as the needs of their business evolve.

Mid-to-large companies can deploy cloud-based telepresence to extend their telepresence network to branch offices, remote locations or to teleworkers. The simplicity and cost-efficiency of a cloud-based telepresence model will allow high-intensity collaboration to proliferate to a new and broader base of users spurring greater innovation inside of organizations and across their ecosystems of partners, suppliers and customers.

These are just a few considerations. As for what’s next in the world of telepresence and business video communications, will it be screens on your bathroom mirror that send vital stats straight to your doctor’s office, triggering an impromptu virtual home visit? Or intelligent telepresence systems that recognize your face for authentication purposes and populate your preferences, both within the system itself and for the room in which you sit? There are many possibilities, but you can bet it’s not if, but when, they’ll be coming to a business near you.


Virus attacking Video Conferencing Systems in Australia and Globally

   Why Up to date Videoconferencing Maintenance is “Mission Critical”


As Australia’s leading Videoconferencing company eVideo believe it is “Mission Critical” to have the latest Maintenance/Support for your videoconferencing systems because not only do you have the support ( eCare Help Desk, replacement system) BUT along with the maintenance contract the most important is the ongoing Software upgrades. Late last year we had various Viruses that were attacking videoconferencing systems throughout Australia and Globally.

The Viruses named as Shellshock, Heartbleed, & Poodle were causing serious software vulnerability with privacy modes and other system changes on Videoconferencing systems.

eVideo advised that the bug/viruses could be exploited to compromise millions of servers and other devices (Videoconferencing) worldwide.

We still do not know how wide and costly the problem was, but we already know that Shellshock is more serious than the Heartbleed vulnerability that received wide attention back in April.

Shellshock allows an attacker much more power. They can use it to take complete control of a system even without having a username and password. Exploitation of the vulnerability is simple and doesn’t require advanced skills.

One of eVideo’s videoconferencing vendors have taken a forward position in releasing its latest software which included a patch for the Shellshock Vulnerability as well as a vulnerability known as Poodle.

eVideo warned all of its customers that it is important to have the most up to date software on their Videoconferencing systems together with a managed service maintenance contract to protect against these bugs/viruses now and in the future.